Responsible Gaming

PokerNXT is built by players for players, and thus, deeply ingrained within our systems are processes that enable a player to eliminate the adverse effects caused by irrational decision making while playing.

The platform has responsible gaming tools that can save a player from a rainy day. By using self-exclusion features, table and monetary limits, a player can define any deviations that may help limit exposure to the game, to avoid addiction, excessive deposits to avoid unnecessary monetary allocations.

Subtle observations by the platform of prolonged durations of play will trigger pop ups to remind you to take a break, have some water or food, and relax yourself after a strenuous session.

We shall continue our quest to add more such features that lead to better performance and efficiency at the same time, more control of a player on the game at hand with a focus on a healthy gameplay.

PokerNXT Responsible Gaming Features & Tools

Age verification

Any underage player who has provided dishonest or inaccurate information regarding their exact age may have all winnings forfeited and could face criminal prosecution.

• Every person signing up for a new account must check a box that indicates that they are at least 18 years of age.


• When a player creates an account with us, we collect their name, address, and birth date to confirm that the player is at least 18-years-old.

Self-exclusion

We provide you with the ability to exclude yourself from playing for various periods.

Self-exclude your account

Please note that self-exclusion and time outs are irreversible for the duration of the specified time. Also, all self-exclusion periods are inclusive of all games. Your self-exclusion will apply to your NXT Account, and to any product that requires your NXT ID to play and covers both real money and play money activity.

If you want to block yourself from a particular game, go to the main lobby of the desktop software, select 'Tools'> 'Responsible Gaming'> 'Restrict Table Limit' and set your limit to 'Don't play.'

• We offer 12-hour and 24-hour cooling off periods as well as 7 days, 30 days, 60 days, and 120day time out periods. You will not be able to play any games that we offer for real money or play money on our software. Once you click the button that requests a time out or a self-exclusion period, you will be asked to close all tables at which you're playing. You will be automatically unregistered from any online tournament that begins during the time out and self-exclusion period, with your buy-in refunded per our standard policy. If you are still playing when the self-exclusion period begins, you will not be forced to close the software, but will receive a pop-up asking you to do so – the exclusion period will start once the software is closed. You will be able to log in, access the cashier and shop at the Rewards Store, but you will not be able to play with or deposit into your NXT Account.


• 6-month self-exclusion If you select a 180 day exclusion period, then we will ask you to withdraw any real money funds from your NXT Account. Also, you will have to email Support any time after your self-exclusion period has passed to reinstate yourself.


• Self-exclusions longer than 6 months, and permanent self-exclusion: Please contact Support.


• Self-exclusion during tournaments.
  
  • Players who self-exclude themselves during a tournament will still be able to complete any tournament already in progress in which they are playing.
  
  
  • Multi-Day Tournaments: Players who request to be self-excluded from playing during a 'qualifying for Day 2' of a 'Multi-Day Tournament' will still be able to play in that tournament on any subsequent day of that tournament, even after their period of self-exclusion begins. Players who choose not to play on subsequent days will receive no compensation.
  
  
  • Phased Tournaments: Players who request to be self-excluded from playing during a phased tournament will not be able to complete the next phase of the tournament. Make sure you can play the tournament in its entirety before entering the first phase.
  
  
  • Please also note that if you win any prizes resulting from any offer that may have started before your self-exclusion (i.e., automatic drawings to live events, or live activities), they may be forfeited

Setting limits

You can set different Responsible Gaming limits to help you play responsibly.

Set limits on your real money deposits

You can set your own weekly real money deposit limits and plan to spend as per your personal budgetary allocation for playing.

Restricting cash game table limits and tournament limits

You can set table limits and tournament limits to control your spend by limiting yourself from playing specific table limit stakes, as well as tournament buy-in limits. This will help you to manage your deposit better.

Restricting withdrawal cancelation

You have the option to limit yourself from canceling your withdrawals once they have been requested.

If you activate this feature, you will disable your ability to cancel pending withdrawals on your account, and we will not cancel your withdrawals at your request. This restriction is permanent, and it will not be possible to restore your ability to cancel your withdrawals once you have activated it.

If you want any restriction in place permanently or for a designated time, please contact Support with your request.